We stand behind the products that we sell. At times, despite our best efforts to assure the best quality, a product purchased from a manufacturer may have a defect in materials and or workmanship as there are many components and processes that go into our products. If you believe your item has a defect or is damaged please email us at and provide photos of damaged item.

Additional non-returnable items: 
Gift cards 
Clearance Items

To complete your return, we require a receipt or proof of purchase (order number).

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) :

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
  • Any item that is returned more than 30 days after delivery

Late or missing refunds (if applicable) 

  • If you haven’t received a refund yet, first check your bank account again. 
  • Then contact your credit card company, it may take some time before your refund is officially posted. 
  • Next contact your bank. There is often some processing time before a refund is posted. 
  • If you’ve done all of this and you still have not received your refund yet, please contact us at

Clearance items (if applicable) 

  • Only regular priced items may be refunded, unfortunately clearance items cannot be refunded.

Exchanges (if applicable) 

  • We only replace items if they are defective or damaged within the first 7 days after delivery. If you need to exchange it for the same item, send us an email at To get instructions on where to send the item.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

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